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“For the first time ever, these tools have allowed us to align our measurement goals, pinpoint areas of needed optimization, create success for our employees, and increase the value of our hospital.”
Chris Van Gorder, CEO, Scripps Healthcare, CA
“HPS is ‘the team’ to help organizations set a strategic direction and build a strategic plan. I’ve worked with many consultants in the past 25 years and HPS is the best for recommending practical and workable solutions.”
Glenn Mechling, Senior VPHR, Susquehanna Health, PA
“Engaging HPS to work with us to strengthen our business practices has been a thought provoking, stimulating, and value-added experience. They are exceptionally skilled at making business leaders face the hard truths - often, the 800 lb gorilla in the room that no one wants to acknowledge - so that you can take your organization to the next level of performance.”
Robin Barca, Sr. VP & System COO, Baptist Health, AL
“The Healthcare Performance Solutions team has a gift for making the complex seem simple, the abstract more concrete, all driven by the pursuit of excellence. They challenged us to understand the power of metrics and of being acutely tuned in to our results. With over $30 million in savings in healthcare costs over the past two years, new highs in patient satisfaction levels for our service and seeing the smiles on my teammate’s faces, I’m a believer!
Ken Thigpen, BS, RRT, Administrative Director, St. Dominic Hospital, MS
"Our employee survey process has improved significantly since we moved our business to HPS. They are more flexible and responsive than our previous providers, and the quality of their work is exceptional. The best part is that we accomplished all of this while dramatically lowering our costs."
John Cecil, CHRO, Lee Memorial Health System, FL
"The eye chart helped us improve our business practices percentile ranking from 9% to 70% over a 3 year period."
Ron Burnside, CHRO, Memorial Health System, CO
The eye chart focuses on leadership. It’s always leadership that makes or breaks any organization (small or large) over the long haul."
Woody Hester, CHRO, MHSIL, IL
"Success Profiles has provided us tools and knowledge that have improved our organizational performance. Tom Olivo's direct and honest demeanor both challenge and inspire us to be the best healthcare organization we can be. His passion for performance data is contagious which has led us to new insights and enhanced understanding of how best to optimize our system."
Carlos R. Arce, Director of Organizational & Leadership Development, Billings Clinic, MT
“I saw Tom at the Amerinet Leadership Conference. My thoughts are he is interesting, enthusiastic, delivers his message well and boy what a powerful message that is.”
Jack Bennett, Senior Director Gulf Coast District, Amerinet, TX
“Great forum, wonderful speaker. I have been doing a strategic nursing retreat for staff nurses and nursing leadership for over five years and this is the best we’ve ever had. Tom was outstanding, concise, motivating and inspiring. The feedback from the evaluations was excellent. Some of the comments were, “Tom Olivo was excellent and presented a lot of common sense approaches, Tom’s information of the “degree of difficulty” was a new concept, but something I’ve always thought was a possibility.”
Donna Giannuzzi RN, MBA, CNAA, BC, Chief Patient Care Officer, Lee Memorial Hospital, FL
“Tom Olivo is an excellent speaker and kicked serious butt!”
Perry Keesecker, Senior Director, Amerinet, WA
I enjoyed the presentation. Terrific information and tightly presented. Keep up the good work. We continue to benefit from your impact on Riverside. Appreciate Your Work!
Larry Boyles, CHRO, Riverside Health System, VA
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